Plain-English terms for working with ShubhTech Ltd. If anything here is unclear, ask us, we would rather explain something twice than have a client sign something they don’t fully understand.
1. About these terms
These terms of service (the "Terms") apply to every engagement between ShubhTech Ltd ("ShubhTech", "we", "us") and its clients ("you"), unless a separate signed agreement expressly supersedes them.
By instructing us to begin work, or by paying an invoice, you accept these Terms.
2. Our engagements
Every engagement is scoped in a written Statement of Work (SoW) which sets out the deliverables, timeline, fees, and any specific assumptions. The SoW takes precedence over these Terms where the two conflict.
We do not publish a fixed price list. Fees are quoted for your specific scope and confirmed in the SoW before any work begins.
3. Fees and payment
Fees, currency and any applicable taxes are set out in your Statement of Work.
For fixed-scope projects, an initial payment is invoiced on signature and the balance on launch or delivery. For retainers, invoices are issued at the start of each period. The exact schedule is set out in your SoW.
Invoices are payable within 14 days by bank transfer or card. Overdue invoices attract statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.
4. Intellectual property
On full payment of the relevant invoice, all custom code, designs, and deliverables produced specifically for you become your property.
We retain rights to our own pre-existing tools, boilerplate, and knowledge. Nothing in this section transfers ownership of any third-party open-source software, whose licences continue to apply.
We may refer to you as a client and show the work in our portfolio, unless the SoW states otherwise.
5. Client responsibilities
You agree to provide timely feedback, decisions, and content, and to nominate a single point of contact for the engagement.
Delays caused by outstanding client feedback or content may extend the timeline. If a delay exceeds 30 days, remaining fees may become payable and the timeline re-quoted.
6. Confidentiality
Each party will keep the other’s confidential information confidential and use it only for the purpose of the engagement. Confidentiality obligations survive for three years after the engagement ends.
Mutual NDAs are available on request and are signed before any sensitive information is exchanged.
7. Warranties
We warrant that services will be performed with reasonable skill and care by suitably qualified personnel. For code and websites we deliver a 30-day post-launch care period during which we will fix defects at our cost.
Except as expressly stated, all other warranties (express or implied) are excluded to the maximum extent permitted by law.
8. Liability
Nothing in these Terms limits liability for death, personal injury, or anything else that cannot be limited under English law.
Subject to that, our total aggregate liability for any engagement is capped at the fees paid to us under the relevant SoW in the 12 months preceding the claim. We are not liable for indirect or consequential loss, or for loss of profits, revenue or data.
9. Termination
Either party may terminate an engagement for material breach with 14 days’ written notice if the breach is not remedied.
Retainer engagements may be terminated by either party on 30 days’ written notice, unless a longer notice period is agreed in the SoW.
On termination, you will pay for all work performed up to the date of termination and any non-cancellable third-party costs already committed.
10. Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute arising out of them.
11. Contact
ShubhTech Ltd, United Kingdom. Registered office address to follow. hello@shubhpvt.co.uk.